American Water, the largest publicly traded water and wastewater utility company in the United States, has recently unveiled its new and improved website, https://amwater.com. This revamp aims to provide an enhanced customer experience and offer easy-to-access information and services to millions of customers across the country.
The upgraded website boasts a modern design and user-friendly interface, making it easier than ever for customers to navigate and find the information they need. With improved search functionality, customers can quickly locate resources such as bill payment options, service requests, water quality reports, and conservation tips.
One of the notable features of the new website is its interactive customer portal, which allows users to create an online account and manage their water services with just a few clicks. From reviewing billing history and making payments to submitting service-related inquiries, customers can now handle their needs conveniently from the comfort of their homes.
In addition to providing a seamless user experience, American Water has also prioritized accessibility on its new website. The company has ensured that the website meets the industry standards for accessibility, allowing those with disabilities to easily access and navigate the site.
While American Water continues to lead the water and wastewater utility industry in the United States, it faces competition from other key players in the market. Competitors such as Aqua America and California Water Service Group are among the major providers of water and wastewater services in the country.
Aqua America, currently operating under the name Essential Utilities, serves approximately 3 million people in 10 states. Similarly, the California Water Service Group provides water and wastewater services to more than 2 million customers across California, Washington, New Mexico, and Hawaii.
Despite the competition, American Water remains committed to providing exceptional customer service and improving its online presence. The launch of their new website demonstrates their dedication to meeting customer needs in a digital age. With its enhanced features and easy accessibility, the website sets a new standard for the industry, ensuring that American Water stays ahead in the race to provide quality water and wastewater services to its customers nationwide.
Link to the website: amwater.com
